• Free shipping on order above 999
  • World wide shipping available
  • Free shipping on order above 2000
  • World wide shipping available

Blog

FAQ

WIRED HEADPHONES

• SOME IN-LINE REMOTE CONTROL FUNCTIONS DO NOT WORK WITH MY DEVICE.
• The headphones are compatible with iOS and Android systems, and only support audio jacks that follow the CTIA standard.

Some functions may be different, based on the original software loaded on your device. If this is the case, see your device’s instruction manual for details.

THE IN-EAR HEADPHONE TIPS EASILY FALL OUT OF MY EARS.

• The tips are probably the wrong size for your ear canals. We’ve provided additional tips in different sizes along with the headphones. Try different sizes until you find the best fitting tips. The goal is to achieve a snug-fitting seal.

I HEAR ABNORMAL NOISES, SUCH AS STATIC.

For the best audio performance, use high fidelity lossless music files (> 20 MB per song). Lossless music formats include APE and FLAC.

• Your device may not have proper shielding, which causes interference and creates abnormal sounds. Try using another device that has proper shielding.
It is important to note that such static discharges are natural and do not indicate that one’s headphones/earphones are defective. Static can come from the friction of you walking around or certain materials rubbing together.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop